Upon submission of your appointment request, we will contact you to confirm details and gather any necessary information for a smooth setup. It is important for us to understand specific location details, such as indoor or outdoor arrangements. Please be aware that the booking is only considered final once you've received confirmation and made the initial deposit payment. For small set ups we require at least 2 weeks notice as well as full payment upfront. For larger parties we require 3+ weeks in advance with half payment and 30 days prior to the event for the final payment.

Full payment must be completed 30 days prior to an event unless stated otherwise. If you have a specific theme in mind, we can make it happen! Any extra items needed beyond our regular stock will be priced accordingly.

Our packages are designed to cater to various needs. Ask us today!

Deposit and Cancellations

For small bookings like picnics or table set ups of under 15 guests a $25 non-refundable retainer is required upfront to secure your chosen date, which will later be deducted from your invoice. Additionally, a $50-100 deposit may be needed as insurance against damages, refundable upon inspection after the event. However, if cancellation occurs within 72 hours of the event, the $50 deposit will not be refunded. Any damages incurred during use will result in the retention of the $50. (Kindly inform us of any damages during pickup to expedite the process. We take great care in preparing our settings and appreciate treating them with the same care as your own belongings.)

For events larger than a table party, 50% of the total invoice must be paid upon signing the contract and full payment must be made 30 days prior to event unless discussed otherwise. If booking weeks in advance we can arrange a payment plan but please make sure we have discussed this prior to signing the contract.

Unless your contract is signed, received and deposit has been made your date is NOT final.